Frequently Asked Questions

This section will attempt to answer all the questions you may have regarding Landmark Nutraceuticals Co., Limited, our procedures and our products - if you require further information please do not hesitate to contact us.


1. Who Are You & What Can You Offer Me?

Landmark Nutraceuticals Co., Limited is a professional enterprise, which mainly specialize in the production of steroid raw powders and hormone raw powders. We provide Testostrone Series, Trenbolone Series, Methenolone and other hormone raw materials. Our company has a strict QA&QC system and all of products are in line with the USP32 standard as well as enterprise internal control standard.


2. How Do I Know This Isn't A Scam?

Our company are specialized in the production of Anabolic Steroid Raw Powders for more than 10 years, and 95% of our products are exported to the United States, Europe, Brazil, Canada, Australia and other regions. You can check from the feedback from our new and old customers. We will not damage the reputation of our company for a little cash. 


3. What Is The Minimum Amount Of Steroid Powder I Can Order At One Time?  

Normally, our min.order quantity is 50g, but for some high value products, small quantity can be negotiated. Please feel free to contact us about the specific order. We suggest the net weight of each package should be less than 1kg. But if your order quantity is more than 1kg, we will split the goods into several packages and then send you separately. For bulk orders like 10kg, 50kg or even 100kg, we can also provide Special Channel, please feel free to contact our sales for details. 


4. Do You Ship Over The Weekend?

We mainly use EMS,EUB,TNT,FEDEX,DHL as our couriers. EMS don't collected parcels over the weekend. The packages can be shipped out normally before 12:00 a.m in Beijing time if you choose to ship by TNT or FedEx. For paid orders can be shipped out on Monday immediately.  


5. Would you able to ship my country? 

We are located in China, we ship to almost all the countries in the world, including USA, Canada, Australia, Mexico, Colombia, Brazil, UK, France, Germany, Russia, Norway, Iceland, Sweden, Netherlands, Poland, Switzerland, Greece, Moldova, Spain, Iran, Egypt, Turkey, Thailand, New Zealand and so on. The time will be required in total for shipping your order from our warehouse to your address, it is often about 5 to 7 business days.


6. When can you provide tracking number after payment?

We will ship the parcels to our Shipper immediately after receipt of your payment, which will totally take us around 2 days before the shipment. Then we will provide you the order number and will also constantly focus on the order number updates. Our shipper is the most professional in China, he knows which courier is the best to which country, and knows what name the package should use. 


7. How Long Is The Whole Process Of Ordering And Shipping? 

Paid orders are processed and dispatched the same day and delivered within 5-7 working days worldwide. If you live in the United States or England, you can probably receive the goods within 4-5 days. If for express or other reasons which delay delivery of goods, we will promptly track and communicate with you soon. Your understanding will be highly appreciated. 


This is how we send your order to your hands:

1) All orders are packed the way we think best, safe and discrete (this related to size and value of your order, so it may come in more than one packet). We ship out your order on the same day after receipt of funds (except weekend). You order will be automatically shipped by EMS with signature confirmation and live internet tracking. (or FedEx, UPs, TNT, DHL and so on)

2)Then the parcel will be transferred to international express courier, and the tracking number will be generated. Please kindly be patient on the tracking number. We’re trying our best to send you tracking number of your parcel and make it live online as quick as we can. Normally, you will get your tracking number within 2 or 3 days after payment.

3)Always, about 2-4 working days will be required for parcel transfer and customs inspection from China to your country. As for international shipping, sometimes it will be delayed for customs inspections on our side, or customs pending on your side, or local post services delay. You will see updates by the tracking number.

4)After passing customs inspection, about another 1 or 2 working days will be required for your local couriers to deliver the parcel to your hands.


8. How about the parcel delivery success rate?

Our goods packing will not contain any steroid information and can be sent out from different areas of china. At present,the goods customs clearance rate we send to United states and Europe is 99%, as for Canada, Brazil of quite high buckle close rate area, we also have a new way to get through the customs. For considering the max profits of our customers, we also have humanized re-send policy if any seize. Stealth Packaging also can be provided at customers request.


9. Is a signature required for shipping?

It depends on which express, like FEDEX, you can sign a contract with them for delivering parcels to your designated place if you are not at the shipping address, then do not need a signature. Package Agent Service or PO.box could be a good choice if you don't have time to sigh for. Sometimes, once packages leave our distribution they are not treated as recorded/registered shipments and therefore they don't require any signature upon delivery. Dear customer can ask your local express company for details. We can not be 100% sure, pls understand.


10. How do I pay? 

As for now, we accpet Bank Transfer, Western Union, Money Gram and Bitcoin as the payment(We don’t accept PayPal. We apologize for the inconvenience.)

ONLY AFTER THE PAYMENT COLLECTED OR RECEIPT OF FUNDS, THEN THE ORDERS WILL START TO BE PROCESSED.

Once your payment is received, we will then start processing your order. To minimise the delays or even order cancellation, we advise you to complete payment stage within 24 hours from ordering.


Yours Sincerely,

LandMarkChem Team